Refund Policy

At World Artisan Collective, we are committed to providing unique, high-quality artwork sourced from talented artisans across the globe. Due to the nature of our business and the challenges of international sourcing, we have a strict refund policy. Please read carefully before making a purchase.

1. All Sales Are Final Due to the logistical complexities of working with artists in remote locations, only in rare cases will we issue refunds or returns. Each piece is carefully curated, and we ensure the highest level of authenticity and quality.

2. Damaged or Incorrect Items

• If your order arrives damaged, please contact us within 48 hours of delivery with photographic evidence.

• If you receive the wrong item, notify us within 48 hours, and we will work to resolve the issue.

• In such cases, we may offer a replacement, refund or store credit, depending on availability.

3. Lost or Stolen Packages

• We are not responsible for lost or stolen packages once they have been shipped. Please ensure your shipping address is accurate and secure.

• If your package is lost in transit, please contact the carrier directly for resolution.

4. Contact Us For any issues related to your order, please reach out to us, and we will do our best to assist you.

By making a purchase on our website, you acknowledge and agree to this refund policy.

EFFECTIVE 2025